REFUNDS & CANCELLATIONS
Refund Policy.
Last updated October 11, 2026
Placement on the board is delivered the moment your payment is confirmed, so payments are final. There are a few cases where we'll always refund you.
We'll refund you if
- you were charged more than once for the same claim;
- you were charged but the payment never reached the board;
- a technical error on our side charged the wrong amount;
- we removed a listing by mistake.
Email support@claimfame.lol within 7 days of the payment with your receipt from Whop. Approved refunds are paid through Whop to your original payment method, usually within 5–10 business days depending on your bank. If you paid in another currency, the amount you get back may differ slightly because of exchange rates. A refunded amount comes off the listing's total.
We don't refund
- because someone else paid more and moved above your rank, or the Today board reset;
- if a listing is removed because it broke the Rules or Terms, or at the request of the person or business listed;
- if the listing didn't bring the clicks or attention you hoped for;
- if you change your mind after the payment is confirmed.
Cancellations
There's nothing to cancel: there are no subscriptions or recurring charges. Each payment is a one-time charge.
Chargebacks
If you dispute a payment with your bank, the disputed amount comes off the listing's total while the dispute is open, and goes back on if the dispute is resolved in our favour. Please email us first; most problems are quicker to fix that way.